Privacy terms for the Mediaportal YourStage.live
YourStage.live offers a subscription service that enables its members to stream performing arts and stage performances over the Internet via Internet-enabled TVs, computers and other devices live and on demand.
The Website www.yourstage.live is serviced by UScreen (www.uscreen.tv) and operated by Group Galore GmbH (www.group-galore.com) . The contracting party is thus the Group Galore GmbH, Switzerland (commercial register: CHE-254.124.696) (hereinafter referred to as 'GG') and you as a user.
The payment services are provided by Stripe (www.stripe.com) and PayPal (www.paypal.com).
YourStage.live and Group Galore GmbH with all their employees attach great importance to the protection of their privacy. For your transparency, we will use the following information on how we use your data stored by your use of the YourStage.live streaming services, and try to ensure the best possible insight within the legal framework.
Group Galore GmbH and YourStage.live act as data administrators of your personal data.
YourStage.live is a subsidiary of Group Galore GmbH, which is the operator of the service.
If you have any questions concerning data protection regulations, please contact us by e-mail to you@yourstage.live.
1. What information do we collect and process?
2. How do we use this information?
3. In which cases do we pass on personal data to third parties?
4. How do you know about changes in our privacy policy?
5. How can you set your own security settings?
6. When you create an account, you may receive certain emails
7. What happens when using Google Analytics?
8. How can you inquire, change or delete your personal data?
9. Use of cookies
10. Availability and functionality of YourStage.live
1. What information do we collect and process?
UScreen and GG may collect information from and about you as follows:
Account-related Information: To create an account, you must provide certain information, including your email address and a password. We may allow you to submit additional information including an avatar. You may provide other information about yourself in connection with surveys, contests, special offers, customer support inquiries, and other communications with us.
Program Usage Information: We collect information about your use of the YourStage.live Service, including your accessing, viewing, and downloading of Programs.
Payment Information: If you purchase a Program or a subscription to a Program channel (each such transaction, a “Purchase”), you must provide valid payment card information. This information is collected directly by our payment vendors and is not received or stored by YourStage.live or any Producer.
Information Collected Automatically: We collect information about your use of our websites and applications. This may include your activities, your IP address, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system or device type, date/time stamps, and related metadata.
2. How do we use this information?
UScreen and YourStage.live may use the information that we collect about you to:
- Fulfill your orders and deliver Programs and other services to you;
- Provide customer support to you;
- Analyze how our services are being used;
- Communicate with you;
- Verify your eligibility to make purchases and participate in offers;
- Collect any debts, prevent fraud, and otherwise protect the integrity of our systems;
- Enforce our legal rights;
- Perform any functions described at the time of collection; and
- Otherwise operate our business.
3. In which cases do we pass on usage data to third parties?
YourStage.live does not use any personal data for purposes that are incompatible with the purposes of this Privacy Policy or any of the more specific Privacy Notices provided to you at the time of recording your personal information.
At the time of purchase, the billing and payment information is sent securely to the payment gateway (e.g., Stripe) using modern encryption technologies (SSL).
If data is necessary for the execution of an order which you have given us, we will pass on information to the companies we have contracted with, for example, Sending personalized membership cards or personal invitations, benefits at partner locations, etc.
Your personal data will also be used there exclusively for the processing of your services within the respective subscription.
Personal data collected by us is stored and processed mainly in Switzerland and Germany, but we can use streaming procedures, payments and customer support technologies from our trustfull partners, which are located in the USA: UScreen, Stripe, Paypal, Amazon Web Services, Google Analytics.
4. How do you know about changes in our privacy policy?
Any changes to this Privacy Statement will be emailed to customers. The "Terms of Use Updated" eMail subject may alert users to recent changes and the date of the last change. YourStage.live also publishes, from time to time, FAQs on certain products.
Should we wish to use your personal data for purposes other than the original purpose, we will ask you for your permission. Only with your consent will the use of this data change.
5. How can you set your own security settings?
Our pages have been optimized for the use of up-to-date browser technologies, with which you can influence the safety of your data. With simple tools such as, for example, in the most common standard browser, e.g. Internet Explorer from Microsoft version 9 or later, you decide for yourself which information can be collected and saved by you when surfing or shopping on the Internet. You can get an optimal page presentation with the Internet Explorer version 10, Safari version 5 and Firefox browsers version 50 or higher. For hints on problems with our website, we are grateful. We take your criticism seriously and check our possibilities to make further improvements.
6. When you create an account, you may receive certain emails:
Transaction emails: When you first register with YourStage.live, we may send you a welcome email that provides information about the YourStage.live Service and your account. If you make a Purchase, we may send you an email confirming your Purchase. We may also, from time to time, send you other emails concerning your account status. You may not opt-out of receiving transactional emails.
Newsletters: We may send you newsletters and other emails about new or upcoming Vimeo products, services, or offers. If you decide you no longer wish to receive these emails, you may opt-out as instructed in each email or in your account settings.
7. What happens when using Google Analytics?
With the goal of steadily improving our website, this Google Analytics is integrated. We would like to ask you to read the following information:
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other states parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading and installing the available browser plug-in.
You can find general information about Google Analytics and its data protection here.
8. How can you inquire, change or delete your personal data?
You can correct and / or complete the data provided at any time and as often as you like via the forms provided on the website.
You can review and update your account online at www.yourstage.live/dashboard by selecting "Profile" logged in with your name and password in case you are using a personal account.
If any problems occur, please let us know. You may, of course, revoke your consent to the storage, publication or transmission of your data once in writing.
Please contact us
Group Galore GmbH
Treichlerstrasse 2
8032 Zürich
or send us an e-mail to you@yourstage.live
9. Use of cookies
Like other major websites, GG also uses cookies. Cookies are text information sent by a web server and stored by your web browser. We use cookies for the following purposes:
- To monitor traffic on our websites and to better understand the traffic pattern by capturing the IP address from which you access the website, the type of browser used to access the site, and the operating systems, date, and time of your access , The website you are visiting, as well as the Internet address from which you have reached our website
- To compile and report collected statistics about our users to third parties (eg advertisers) in the form of numbers, traffic patterns, and similar website information
- To register for our products and to recognize your preferences
- To enable certain parts of the site and to provide you with the requested services or products (such as payment orders)
- To recognize recurring users for statistical / analytical purposes
- To anonymize the interaction with online ads, for example, to monitor how often a banner is displayed and clicked
- YourStage.live also uses cookies to authorize access to certain premium or test content or product features.
- We can also use transparent gifs (so-called web bugs or web beacons), which are tiny graphics embedded in our websites and e-mail messages, which we use together with cookies to provide non-personal information to users Collect and analyze the use of the website, to manage the content on the site, as well as to view visits to other sites and the effectiveness of online.
- In addition, we may summarize the information gathered using cookies and transparent gifs with other personal data that you inform us about:
- to be able to tailor your visit to the website and the use of our products to your needs,
- carry out transactions, such as credit card debits and - monitor your use of the website (s) so that our communications are as relevant to you as possible, as well as for other marketing and advertising research purposes.
YourStage.live treats all personal data collected through the use of cookies and gifs with the same level of protection as any other personal data you provide to YourStage.live.
YourStage.live does not obligate you to accept cookies; However some functions of our websites, the purchase process of products as well as the products and services may be impaired by the refusal of cookies as they are an integral part of the operation of parts of the website. You can disable cookies in your browser or set your browser to inform you and give you the option to decide whether or not to accept the cookies you receive. For more information about the cookie settings in your browser, click here. You can change your cookie settings in the settings of our products.
10. Availability and functionality of YourStage.live
YourStage.live regularly publishes alpha and beta versions of our products, which are further improved before the final version is released. Since these products are still in the test phase, YourStage.live may not always detect all security gaps despite our efforts. For this reasonYourStage.live welcomes feedback on safety concerns as well as suggestions for improving the quality of our products in all development stages (by e-mail to you@yourStage.live or at www.yourstage.live/help).
YourStage.live will promptly take remedial action if GG or YourStage.live is not complying with this privacy policy.
YourStage.live shall not be liable for incidental or consequential damages as well as claims for damages in connection with this data protection.
Zurich, 01.10.2019
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